The State Insurance Regulatory Authority (“SIRA”) has released the fifth version of the Motor Accident Guidelines which took effect from 20 December 2019.
It is important for motorists to be aware of the key changes in the revised version to be better informed of their legal rights and entitlements.
Under the current CTP scheme, claimants are often issued liability notices declining their claim, only to discover there was updated medical evidence made available to the insurer after their decision was made which may have affected the outcome of their decision.
Under the new guidelines, if at any time an insurer receives new information relevant to its liability decision, the insurer must ensure the claimant has a copy of the new information and ask the claimant for any other relevant information not previously provided.
Most importantly, the insurer will be required to review its liability decision within 21 days after it has received all relevant information. In the event the newly acquired information alters the insurer’s original decision, the insurer must issue the new liability decision in writing.
If you are currently the recipient of statutory benefits under the CTP scheme, and have been issued with a liability notice that has failed to account for the most updated medical information, it is important to contact us to receive proper and adequate legal advice.
If you would like Antonela to address a particular legal issue, send your request to antonela@ticliblaxland.com.au
This article is intended to be for information and educational purposes only and cannot be relied upon as legal advice. The information may not apply to your circumstances or to your particular situation. If you need specific advice or you have any questions, we welcome you to contact us directly.
